Ten Best Intranets of 2003 (Oct. 13)
This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself.
Alertbox #200 (Sept. 29)
Make Tech Work (Sept. 15)
Usability Misconceptions (Sept. 8)
All Alertbox columns from 1995 to 2003
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More reports and usability guidelines
Full list of books by Jakob Nielsen
Recommended books by other authors
BC Web guru fights info pollution
USA Today Site has the vision-impaired in mind
Sydney Morning Herald Macs vs PCs
ZDNet Developers gripe about IE standards inaction
Salon E-mail is broken (subscription required)
Intranet Journal Building the Perfect Beast
News.com Adobe e-doc format under siege
Business 2.0 Future Boy: Beyond the Browser (subscription required)
New York Times White House E-Mail System Becomes Less User-Friendly (purchase required, also on CNN for free)
Sunday Herald Want to know all about the Edinburgh festivals? Then don't visitscotland.com
New York Times Net Profiling Lures Advertisers
IT Week Good design pays off
Intranet Professional Critical Issues in Intranet Design
Publish The future of Web publishing
BBC How the web makes 'desk-chair generals' of us all
Mac Design 4.5 mice review rating (out of 5) of accessibility software
CNN Do investor-relations Web sites work?
Federal Computer Week Designing Web pages for accessibility
BBC Visit to Microsoft's usability lab and interview with Jakob Nielsen (streaming video)
PC Pro Interfacing with Jakob Nielsen
News.com Shoddy search prevents worker success
Digital Web Magazine An interview with Dr. Jakob Nielsen, usability expert
Informatics Don't be too clever, says web guru
SitePoint Interview - Jakob Nielsen, Ph.D.
BBC E-mail makes surfers emotional
Wired Reality Check for Web Design
Pixelsurgeon Splash screens must die
New York Times Seems Computers Baffle 10-Year-Olds, Too
Information Age Simplicity is priceless
CBS Family Matters